Returns & Refund Policy

1. Order Cancellation Policy

You may request cancellation of your order directly from your Patron Dashboard before the item is packed or dispatched by our atelier. Once an order enters the PACKED or SHIPPED state, it cannot be canceled in transit but remains eligible for standard return upon delivery.

When a cancellation is confirmed by our operations team, an automated 100% refund is initiated immediately to your original payment method.

2. 7-Day Return Window

We offer a 7-day return window from the date of recorded delivery. To qualify for a return:

• Garments must be unworn, unwashed, unaltered, and free of fragrance or blemishes.
• Original designer tags, security ribbons, and branded dust bags must be intact.
• Intimates or bespoke altered pieces are final sale for hygiene and custom tailoring standards.

3. Reverse Pickup & Inspection

Once your return request is submitted, we arrange a doorstep reverse pickup via Shiprocket at zero additional cost to you. Upon arrival at our Mumbai warehouse, our quality assurance team inspects the garment within 48 business hours.

4. Refund Settlement Timelines

Approved refunds are credited back to the original funding source via Razorpay:

5. Defective or Incorrect Items

In the rare instance that a piece arrives damaged or incorrect, please submit a photo within 48 hours to hello@anleyre.in. We will arrange immediate priority replacement or full refund.